Privacy & Policy

This Privacy Policy outlines how the Company collects, uses, stores, protects, and discloses customer information in connection with travel-related services provided by the Company. By accessing our services, website, or making a booking, the client agrees to the terms outlined in this Privacy Policy.

1. Information We Collect

The Company may collect personal and travel-related information including, but not limited to:

Full name of travelers
Contact information including phone number and email address
Residential address and billing details
Passport details and travel documentation
Visa-related information
Date of birth and nationality
Payment and transaction details
Travel preferences and booking history
Emergency contact information

Such information may be collected during inquiries, bookings, payments, visa processing, customer support interactions, or through our website and digital platforms.

2. Purpose of Information Collection

Customer information is collected and used for the following purposes:

Processing travel bookings and reservations
Airline ticketing and hotel confirmations
Visa application assistance
Tour operations and travel coordination
Customer support and communication
Processing payments and refunds
Compliance with legal, immigration, and regulatory requirements
Improving service quality and customer experience
Sending booking updates, travel notifications, promotional offers, and important service information

3. Sharing of Information

The Company may share customer information with trusted third-party service providers strictly for operational purposes, including:

Airlines and aviation partners
Hotels and accommodation providers
Visa facilitation agencies and embassies
Transport operators and cruise companies
Travel insurance providers
Destination management companies and local tour operators
Government authorities where legally required

The Company does not sell, trade, or rent customer personal information to unauthorized third parties.